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Frequently asked questions
What is the EXCHANGED policy?
At Mensiox, we want you to be completely satisfied with your purchase. If you wish to exchange an item for a different size, you can request an exchange within 7 days of receiving your order, provided the item is unused, unworn, unwashed, and in its original condition with all tags intact.
Items showing signs of wear, damage, or washing will not be eligible for exchange. Please contact our customer support team to initiate an exchange request.
Note: Exchange requests are subject to product availability and our exchange terms.
Are any purchases final sale?
Orders within Karachi are typically delivered within 48 hours, while orders to other cities across Pakistan take approximately 3–4 working days. Delivery times may vary depending on your location and courier service.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged, defective, or incorrect item, please contact our customer support team as soon as possible with your order details and clear photos of the item. Our team will review the issue and guide you through the next steps.
How do I choose the right size?
We recommend checking the size guide available on the product page before placing your order. If you need further assistance, our customer support team will be happy to help you choose the right fit.
Can I cancel or modify my order?
If you wish to cancel or modify your order, please contact our customer support team as soon as possible. Changes may not be possible once your order has been processed or dispatched.
Free Shipping
Get a free shipping on all order above Rs.3999
Free Exchanged
You can exchanged product within 7 days.
Money Back Guarantee
If your product arrives with any issue.



