SHIPPING POLICY

Shipping Policy

At Mensiox, we strive to provide you with a seamless shopping experience, including reliable and efficient shipping services. Please review the following shipping policy to understand how we handle orders and deliveries:

Processing Time:

  • Orders are typically processed and dispatched within 1-2 business days of receiving payment confirmation.
  • Orders placed on weekends (Saturdays and Sundays) or public holidays will be processed on the next business day.

Shipping Methods and Costs:

  • We offer flat-rate shipping of 300 for all orders.
  • Shipping costs may vary based on the delivery destination and the weight/size of the package.

Delivery Time:

  • Once your order has been dispatched, you can expect delivery within 4-5 business days.
  • Delivery times may vary depending on your location and any unforeseen circumstances such as weather conditions or public holidays.

Courier Services:

  • We utilize reputable courier services to ensure timely and secure delivery of your orders.
  • You will receive an email notification with tracking information once your order has been shipped. Please check your spam/junk folder if you don't see the email in your inbox.

Delivery Attempts:

  • If you are not available to receive the package at the time of delivery, the courier service will make additional attempts or leave a notification card for you to arrange re-delivery or pickup.

Order Cancellation:

  • Orders can be cancelled before they are dispatched by contacting our customer service team.
  • For cash on delivery orders, unconfirmed orders may be cancelled after two unsuccessful confirmation attempts.

Order Tracking:

  • You can track the status of your order by using the provided tracking number on the courier service's website.

Shipping Restrictions:

  • We currently only offer shipping within Pakistan
  • Please ensure that the shipping address provided during checkout is accurate and complete to avoid delays or misdeliveries.

Contact Us:

  • If you have any questions or concerns regarding our shipping policy or your order, please don't hesitate to contact our customer service team at mensiopakistan@gmail.com.

Policy Updates:

  • We reserve the right to update our shipping policy as necessary. Any changes will be communicated to our customers through our website or via email.